Client care
We would love to hear from you.
Questions about a piece, an order or finding the right silhouette? Our client care team is here.
Here when you need us
Personal, thoughtful support.
Tell us what you need and we’ll reply with clear, considered guidance—usually within one business day.
Email
hello@maisonbags.com
Hours
Monday–Friday · 9am–5pm
Everything, considered
Before you write
A few quick answers that may help.
How quickly will I hear back?
Our client care team usually responds within one business day.
Can you help me choose a bag?
Absolutely. Tell us how you plan to use it and what you carry, and we will recommend the best silhouette.